Application of Communication Theories

Application of communion TheoriesChoose one colloquy theory which you reckon will attend giving medication and how it will help dialogue prerequi baite? closure In other words communicating theories conthroughs systematic stocky to the highest degree the nature of the chat work out, certainly, theories bottomland do more than summarize.Amongst the non-homogeneous theories of confabulation, diffusion and agenda setting theory would help meet the communication requirements at the GDW. (Sligo,1997)Diffusion theoryDiffusion Theory is related to gentlemans gentleman demeanour, getting new ideas, how to implement them, step-by- step, this theory explains how one r for each onees an important decision.thither atomic number 18 five stages within the diffusion process1. Aw atomic number 18ness well-nighone is aware of it.2. Interest Wants to learn more.3. Evaluation Asks others for feedback.4. Trial Uses a sample, etc.5. Adoption Now a user/believer.Agenda Setting TheoryAgenda setting theory is more beneficial for public relationship it works wonder to get the attention of the media, the public and policy makers. close to researchers says it is set of issues that can be use for multi-directional purpose.By applying the above deuce theories communication requirement can be fulfilled at the politics disability workshop. As these twain theories would help interact easily with each other, understanding will improve, and then maximum output can be gained.(Sligo,1997)Can you approximate how effective was Ralf Ocker communication to the lag? (You need to crumple good and bad communication within the presidency)AnswerRalf communication is not good. Email is not a good communication forever and a day. He al focussings do communication with the faculty by email. He can sit with the module and give feedback their questions. He inevitably to listen his round. He is a good listener and professional rather being emotional. Ralf dont care of o thers and bang pile. He should follow face to face communication with the staff, because it is two way communications and resolve so more conflicts quickly.As far as the habit of Mr. Ocker to reshape the GDW is concerned, he utilize the par altogetherel theories models of good communication restructuring, as he announced cutting down of substantial coin excessively he closed the workshop for some time until a way could be found to make them significant and profitable.In such(prenominal) manner he assesses the most significant valuable planned changes for the GDW.He observed the situation that workshop need changes,He arranged conflux with the staff from other de sectionment to think together about alone processesIn order to evaluate new ideas he listened to the planning of Mr. Fred, Mr. throstle Ms. MaryIn adoption, he brought up a team whose principal(prenominal) motive would be to bring changes in organization which was called Ability Plus(Locker,2003)In the conclus ion, the Mr. Ralph Ocker communication planned changes brings a new era of business behavior to the GDW. His strategy is quite similar to Diffusion theory in which changes are adopted or rejected the all stages.(Locker,2003) i) range four stages of perception process (theory)Answer perceptual experience is a process, by which we study the world almost us, world that consist persons, objects and its experiences. Perception is unique to each person, two large number cannot experience the world exactly the same at a time. Perception process occurs in four stages, namely-1. Stimulation When someone receive the information.2. fear When someone pays attention and receive/accept only what he trusts3. system of rules How do someone calculate other ideas what he listen or receive4. Evaluation Evaluate the information. Understanding of the partsii) Identify and explain Ralf listening technique. Answer 1. Ralf Ocker is a experienced guy and stimulates information utterly2. He paid full attention to the message. ( In this stage Ralph Ocker took two weeks in order to know and understand the organization and the staff)3. He organize the information (After knowing the way the organization be go throughd Ralph Ocker then organized how and what has to be done, he announced cutting down of substantial funding, then he closed the workshop for some time until a way could be found to make them actually turn into something significant and profitable, he also welcomed suggestion from the staff).4. He also evaluates the information perfectly. (In the this stage Ralph Ocker interpreted the changes he was about to bring. In this stage he added meaning to the points he had brought in front of the staff by sending a mail which had a detailed account of proposed changes).i) Definition of Assertive Communication.Answer Assertive communication is the straight forward open expression of your needs, desire thoughts feelings it involves advocating for your own needs while still consi dering respecting the need of others.All of us use bumptious behavior at times, quite often when we feel vulnerable or un current of ourselves we whitethorn resort to submissive, manipulative or aggressive behavior. self-self-assertiveness is a useful communication tool. Its application is contextual and its not earmark to be assertive in all situations. Remember, your sudden use of assertiveness whitethorn be perceived as an act of aggression by others. theres also no guarantee of success, even when you use assertive communication styles appropriately.ii) Analyze GDW staff assertive response by using quaternion Fs-Facts, Feelings, concentre and Feedback.Answer Facts Re main(prenominal) neutral and dont attack talk about fact, truth Do not blame anyone and speak the truth. Fred speak the truth. galore(postnominal) of GDW staffs were ex armed personnel who had very rigid structure who employ autocratic management style, machinery were out dated , GDW had a limited inwardness of contract cause of little funding were unable to compete with the commercial-grade rivals.Focus on Action Ocker planned a better and deep strategy, he made sure changes were strictly followed. Fred focused on action.Feelings whatsoever people from the staff were favoring the new management system (accepted by Ocker Fred) and some of them was against, notwithstanding in the mail sent by Ocker clearly states that changes would go ahead as planned.Feedback Feedback refers to the process of exchanging information is order to make things clearer. There were many instances that took place in the GDW which explains how feedback process was done in GDW from the connecter of Ocker to the decision he finally made in the end.i) Identify and evaluate the guideline for giving and receiving feedback. Answer Giving and receiving feedback should be Specific and objective, on timely, and honest.ii) What advice you give Rlaf Ocker regarding receiving and giving feedback. AnswerGiving and receiving feedback involves the interaction of both the parties, thus Ralph Ocker should make sure he not only explains his point but should also understand what the staff wants to say. He should also clarify them in order to avoid waterinesss. While giving or receiving feedback there can be statements which might sound nitpicky to one, Ralph Ocker should make sure he avoids such situation and should assume that the persons who pointed it out would did so as it was important to be mentioned.Make it a positive process and experience.Ralph Ocker should always remember that his main purpose was to reshape the GDWand hence his main focus should be to improve the condition of GDW and in order to do that he should make sure he shouldnt be harsh, critical or offensive.Be timely and lawful and specificRalph Ocker should make sure that he does not take often time in receiving and giving the feedback i.e. he should make sure he keeps interacting with the staff of GDW on regular basis so th at there is no point of confusion and maximum output can thus be generated.Have available all the necessary information Ralph Ocker should make sure he has all the required data, facts, information which would be needed in the process of interaction also he should make sure that all of them is well organized in order to avoid any confusion and for easy reference.Be a good listener and ask for illuminanceGiving and receiving feedback involves the interaction of both the parties, thus Ralph Ocker should make sure he not only explains his point but should also understand what the staff wants to say. He should also clarify them in order to avoid confusions.OR Giving1. Invite individual to self access2. Comment on position3. Focus on behavior not person4. stimulate the statement and dont wait5. Be clear and specific6. Discuss with staff and ask how they feel7. Try to give positive feedback8. Use I9. Immediate feedback is more reliable, So give feedback as soon as assertableReceiving1 . Self access your ideas and work before hand2. He shall check if he has understood the specific of feedback where more focus required3. Take negative feedback too, it is useful4. Prepare specific question that you want on other person to provide feedback onRegarding conflict negotiation-i) Identify two causes of conflict at GDW.Answer Conflict is an integral part of Human being, it is express that until, you have people dealing with people, making decisions or meeting deadlines you will Have Conflict. Mass causes of conflict in organization are poorly defined Goal, Divergent personal Values, lack of co-operation, undecipherable roles, communication failure, personality conflict etc. The two causes of conflict at the GDW are as follows-1. Restructuring2. Difference of Opinion In organization many people work so tactile sensation might be divergent. 3. privation of Formal Communication It refers to the condition of GDW which lacked formal conversation as the primitively staff w as rigid in nature and they followed an autocratic management style. When people dont interact in an organization of formal topics chances of conflicts rises to a higher point.4. disadvantageously Defined Goals Before the arrival of Ralph Ocker the GDW lacked planning strategy and had undefined goals collectable to lack of communication amidst the staff members. When such huge things are ignored chances of conflict rises to a large extentii) In your opinion what conflict management style or technique Ralf should have used at GDW.Answer Conflict management is the practice of Identifying handling a conflict in sensible fair efficient manner.Ralph Ocker should have used/considered the following(a) to prevent conflicts1. Frequent meeting with the staff members2. He should have allowed the team to express openly 3. He should sharing objectives completely and correctly4. He should give a clear detailed Job description5. Ocker should distribute labor movement fairly 6. He should ne ver criticize any of the staff members publically7. He should always be fair and should do justice with everyone flairCollaboration This is where Ocker will pair up with the other stuff to get through both of their goals.Competition This is win-lose approach. Ocker should act in a very assertive way to achieve his goal.q7.i) Discuss the key principles for restructuring communication.AnswerRestructuring is one of the biggest decisions your organization can make and you will find it much harder to undo aggrieve done by a poorly managed restructure than it is to ensure that the restructure is a success in the first place. Its likely that your managers and HR staff will not have undergone a restructure before and therefore lack of the knowledge and experience of conducting one. If they have, then their previous experience may have been focused on improving their own individual circumstances. They may have limited knowledge as to how things could or should have been done better at a n organizational level.I would like to suggest the following new principles/guidelines for the management-Bring a flat structure of management into viewEnable decision-making informed by strong cross-system consultation, listening and respect uphold close productive working relationships within the Ability Plus keep on a learningorganization philosophy of continuous staff development, difference and teamworkOutsource, eliminate, or transfer non-essential services,Bridge the communication gap between the staff members in the ability plus Adopt a cross operating(a) team approach to problem solvingReduce complexityFocus on core activityMaintain flexibilityUse role model in leadership development, etc.ii) How do you restructure communication?Answer 1. Face to Face Communication2. Accountability of Communication3. Communication with Truth4. Communicate the Vision5. joustening to the employee6. Senior Manager should be visible and accessible to the employee7. Communicate timelyi) Busin ess Report road mapAnswer Report coverExecutive SummaryTable of content1 Terms of Reference2 Procedure3 Findings / abbreviation3.1 goodability Development Process of Metalwork Department3.2 Making Profit out of Metalwork Department4. Conclusions5. Recommendations-Referencing-Appendixii) Do you think insertion is good idea or not after report?Answer Presentation is good idea because face to face communication is possible through it not by report.iii) Why each person is contrary perception of Andrews performance?Answer Because each people have different perception about others.Ray Selective Attention. Ray heard that Andrew is doing well. because he is qualified and bright. this is called selective attention. First immersion last long.Tim Perceptual accentuation He said Andrew is too slow to learn the job, because he saying Andrew day to day activities and fix Andrew mistakes.Kate Differences in perceptual ability Kate said that he is not a good member of team and slow.Sione am ity Effect Andrew is a Rugby Player, So he likes Andrew and think he must be a good team player.Andrew Self-serving ascription bios He think he is doing well and it is called self serving attribution.iv) List the four elements that define culture. What are the strategies you can use that can help communication between culture?Answer Time2. scope Context is best defined as the array of stimuli surrounding a communication event including body gestures tone of voice physical distance between interlocutors time of day weather situation (for example, during a war remembrance ceremony) societal norms geographic place of communication and other external factors.3. shop/ Understanding4. Space/Distance